Since our foundation in 2006 our ambition and on-going expansion has resulted in momentous growth and we now represent 22 manufacturers in 120 retail locations through England and Scotland. You might know us better as Bristol Street Motors, Farnell Land Rover, Farnell Jaguar, Macklin Motors, Vertu Honda, Mercedes-Benz or Vertu Volkswagen, all of which are part of the Vertu Motors Group, the 5th largest motor retailer in the Uk.
We have great relationships with our manufacturing partners and our financial stability provides a rock-solid foundation to achieve our mission of becoming the best motor retailer in the UK. Putting it simply, for those who work hard and achieve success, the only thing limiting your promotion and earning potential, is how high you aim…
Found out more about our company by clicking the link below.
Company informationThe role
Our Customer Service Advisors are at the heart of every dealership and our Customer Experience.
They are the main point of contact for our aftersales customers and pride themselves on building long-term relationships with customers who then want to come back time and again to visit our sites.
They need to be knowledgeable and friendly (a friendly expert!) and form an important link between the customer interface and our technical workshops. We will teach you all you need to know to become that expert and to be a success in the role. Click HERE to see our full job description.
This is of course just the first step in your career within Vertu Motors and for those who work hard and want to progress, there are no limits to where your career could go! We fully expect the cohort of degree apprentices to progress into management roles with the business.
The Right Next Step for You
This is a great opportunity for passionate and determined future leaders to join our team and embark upon a career in a fast paced, customer focused role. Once you have completed the program and your degree, if you want to continue your development, you will have access to a range of other programs at Vertu including our Graduate Scheme. You’ll be rewarded well and supported by our team of committed and experienced managers and mentors who will help you find the right career path for you.
To be part of the program (and to gain a place at Northumbria) you will need:
- A minimum of 120 UCAS points (the equivalent of 3 B’s)
- minimum Grade B in GCSE (or equivalent) Mathematics and English
- proof of your right to work in the United Kingdom
- drive and commitment to succeed
- commitment to your own progression
The Chartered Manager Degree Apprenticeship/ BA (Hons) in Business Leadership and Management Practice.
A fundamental part of our degree apprenticeship program is the support and learning you will receive as part of the Northumbria University degree.
You will be part of a program tailored specifically for Vertu designed to give you a great generalist business degree at the end of the three years as well as chartered manager status.
For more information on the program click HERE or for a brief overview of the program content see below.
| Stage | Focus | Induction Academic Skills | Leadership and Management | Business | Work Based Research and Investigation | CMDA | |||
|---|---|---|---|---|---|---|---|---|---|
| 1 | Business Knowledge and Management Competence | Understanding Academic Skills | Personal Development and Management Competence | Understanding Organisations and Management | Business Environment and Functions | Business Research Methods and Analysis | WBL Professional Development | Professional Practice Portfolio 1 | |
| 2 | Business Operations and Management Practice | Developing Academic Skills | Developing Management Effectiveness | Managing People | Digital Business | Innovation | Judgement and Decision Making | Sector WBL Professional Development | Professional Practice Portfolio 2 |
| 3 | Business Strategy and Change Leadership | Applying Academic Skills | Leading for Business Impact | Leadership for Responsible Change | Strategy | Project Management | Work Based Project | Professional Practice Portfolio 3 | |
| 4 | Chartered Manager Degree Apprenticeship End Point Assessment Module | ||||||||
Contact us
If you’d like to speak to someone about the programme and the opportunity to build your career with one of the most well respected names in motor retail, drop an email to [email protected] and we will come back to you as soon as we can.