Aftersales Manager in Ford Hartlepool vacancy | Vertu Careers

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Aftersales Manager

Ford Hartlepool, Hartlepool

Competitive basic salary, OTE 50,000 plus benefits and Company Car
Competitive basic salary, OTE 50,000 plus benefits and Company Car
Apply Now

Job description

Are you an experienced Aftersales Manager looking for your next challenge? Bristol Motors Ford Hartlepool are recruiting for an Aftersales Manager to join our incredibly successful team!

The main duties of this role are:

- Take responsibility for implementing and maintaining effective processes, to achieve the highest possible customer satisfaction levels in excess of the manufacturer national average.
- Monitor and control costs in line with the business plan, whilst maintaining quality standards and customer service.
- Ensure accurate collection and recording of customer data in line with Group standards.
- Ensure that the manufacturers standards are adhered to at all times.
- Make sure there is a safe working environment which is maintained
- Monitor colleague performance

We will reward you well with a competitive basic salary plus an OTE of £50,000 plus benefits!

The ideal candidate will be able to demonstrate a successful track record within the role, you must have previous experience within a similar role. You will be able to clearly demonstrate your ability to generate impressive results by increasing performance, profitability and operating efficiency. You must have strong leadership and people management skills as your primary focus, to lead your team to deliver their business objectives.

You will be expected to drive the business forward and maximise customer satisfaction whilst motivating and managing the whole team. You will be able to demonstrate that you share our company values as well as, strong communication and organisational skills.

If your application is successful we will need you to complete employment checks prior to starting with us. For this role, these can include us verifying your recent employment, address and credit history. We may also conduct a criminal record check and a driving licence check.

The successful candidate can look forward to on-going training opportunities, career progression, a share incentive plan, colleague discounts on a wide range of products and services and pension scheme.

If this is the right opportunity for you to take the next step in your career, then apply to join us today!


  • Vertu Reward Scheme
  • Preferential Service Rates
  • Colleague Purchase Scheme
  • Share Incentive Scheme
  • Pension
  • Enhanced Maternity
  • Company Car
Apply Now



Brenda Road
, , , TS25 1HT