Customer Service Advisor in Ford Macclesfield vacancy | Vertu Careers

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Customer Service Advisor

Ford Macclesfield, Macclesfield

18,000 basic salary and plus company benefits
18,000 basic salary and plus company benefits
Apply Now

Job description

We have an exciting opportunity to join us at the beginning of a new journey as Customer Service Advisor, if you're looking to retrain or engage with a company that will support you in developing your career why not apply today!

This exciting opportunity comes into effect early 2022 where you will earn £18,000 per annum while undertaking a Level 3 Customer Service Qualification.

After your first successful 12 months your salary will increase to £20,000 per annum and it doesn't stop there... on completion of this 18 month programme we will be lifting your package again to £23,000 per annum plus bonus!

You will work 40 hours per week, Monday to Friday.

This new Customer Service Advisor role is an exciting new opportunity where you will come into one of the busiest and most critical departments in our Dealerships.

The successful candidate will undertake an 18 month qualification while learning the role of Service Advisor in our dealership. You will act as a relationship manager between the customer and the workshop, ensuring customer satisfaction levels are outstanding. You will be responsible for setting customer expectations and keeping in touch with them throughout the service or repair of their vehicle.

Our ideal candidate will have four GCSE grades A - C (new grades 9 - 4) or equivalent in English, Maths and two other subjects.

'Equivalent' grades include:
- BTEC first diplomas and certificates
- OCR Nationals
- Key Skills Level 2
- NVQs
- Essential Skills (Wales)
- Functional Skills Level 2
- Core Skills (Scotland)

If you are successful you can look forward to fantastic training opportunities, career progression and a range of benefits you would expect from an employer of choice, including share incentive plan, pension scheme and access to Vertu Rewards giving you access to over 100 online and instore discounts. If you are interested in joining us for this exciting opportunity apply today!


  • Vertu Reward Scheme
  • Preferential Service Rates
  • Colleague Purchase Scheme
  • Share Incentive Scheme
  • Pension
  • Enhanced Maternity
Apply Now



Lyme Green Business Park
Winterton Way
, Macclesfield
, Cheshire
, SK11 0LP