Trainee Service Administrator
Vauxhall Waltham Cross
£21,000 basic salary and £24,000 OTE depending on skills and experience
As a Bristol Street Motors dealership here at Vauxhall Waltham Cross our roots are firmly in the delivery of an outstanding customer experience, as we believe in building long lasting relationships with customers. We want to recruit the right people who share our values.
Due to continued business growth and success we are looking for a very talented, enthusiastic Service Administrator.
The key responsibilities of this role are as follows:
-Legitimacy of Service Work: To ensure that any work undertaken meets the manufacturers requirements and criteria for service and/or warranty claims.
-Document Quality: To ensure that the service order and all supporting documentation meets the manufacturers required standards.
-Debt and WIP Control: To ensure submission of all invoiced jobs and minimise service and/or warranty WIP, and assist the Accounts department in the reconciliation of the service payments.
-Communication & Teamwork: To develop and maintain professional, positive working relationships with all dealership and manufacturer management and colleagues to assist in the effective administration of service.
You will ideally have recent experience working in an Administrator position. You must have superb telephone handling and customer service skills and be organised and efficient with a keen eye for detail and the ability to work within specified guidelines.
If your application is successful we will need to complete employment checks prior to you starting with us. For this role, these can include us verifying your recent employment, address and credit history. We may also conduct a criminal record check and a driving licence check.
If you were successful, you should expect: Manufacturer dedicated training programmes with guaranteed ongoing training, 23 days holiday plus bank holidays and holiday buy back scheme, individual performance- related bonus, share incentive plan, discounts in many Major UK Retailers and a contributory pension scheme.
If this sounds like the opportunity for you, and you wish to drive your career forward, then why not apply now!