Job description

Due to the growth of our business, last year we opened a brand new exciting Centralised Parts Hub at our office based at Vertu House, Team Valley (Gateshead) and following the teams ongoing success we are looking for Parts Advisors to join us!!

We are offering a fantastic basic salary of £22,471 - £25,000 per annum plus company benefits, alongside Hybrid working upon completion of training.

As an Inbound Parts Advisor you will act as 1st line support for our customers across the UK.

Our Parts Hub receive all inbound call for our Parts Departments at the dealerships and your role as an Parts Advisor will act as 1st line support for our customers across the UK.

You will be identifying the customers needs and using manufacturer digital catalogues to locate and price the requirements. You then will liaise with our dealerships around England and Scotland to order the parts for the customer and complete the sale.

In order to be successful, we're looking for:

• Fantastic communication skills
• Experience in the motor industry - ideally in a similar Parts/Service Advisor role or Technician/ Mechanic position
• Experience using Kerridge and Dealership Management Systems would be desirable

We are offering two flexible options of hours - 40 or 44.5 hours per week. (Shift patterns between Monday-Friday 8:00am-5:30pm and alternate Saturdays 8:30-12:30).

We are proud to be the Motor Retailer who invests more in our colleague's personal development than any other, so if you are successful, you can look forward to on-going training opportunities that provide you with the right career path, career progression and a range of benefits you would expect from an employer of choice which includes:

• 25 days holiday rising with length of service plus bank holidays
• Access to our online rewards platform giving you cash back and discounts for multiple retailers
• Preferential Service Rates
• Colleague Purchase Scheme
• Share Incentive Scheme
• Pension
• Enhanced Maternity

Apply today to be considered for this role!

If your application is successful, we will need to complete employment checks prior to you starting with us. Depending on the role, these can include us verifying your recent employment, address and credit history. We may also conduct a criminal record check and a driving licence check.