Prestige Service Advisor
Land Rover Leeds
£21,000 basic salary depending on skills and experience and £25,000 OTE with company benefits
- Vertu Reward Scheme
- Share Incentive Scheme
- Child Care Vouchers
- Preferential Service Rates
- Colleague Purchase Scheme
Farnell Jaguar Land Rover is one the top performing motor retail groups in the country and represents the Jaguar Land Rover brand that is regarded as the absolute pinnacle of cutting edge luxury 'award winning' motoring. We are looking to recruit an experienced Service Advisor to join our team at Land Rover Leeds. Our newly refurbished dealership has state of the art facilities alongside a team who are determined to deliver the high standards of service our customers deserve.
The role of Service Advisor plays a very important part in our dealership and is critical in helping achieve and maintain our customer service levels.
The main duties of the role include:
Dealing with all customers in a professional, prompt and courteous manner, portraying a positive first impression of the Service Department
Advising on technical queries or issues
Booking vehicles into the department for work to be carried out
Informing customers of the progress of their vehicle
Cross selling products and services where applicable
Finalising the invoice on completion of required work
For this role it is essential you have experience of working within a customer focused role within the Motor industry, ideally as a Service Advisor. You also need to be organised, able to multi-task and manage a busy workload.
In return if you are successful you can look forward to on-going training opportunities, career progression, childcare voucher scheme, share incentive plan, Colleague discounts on a wide range of products and services and pension scheme. If you are interested in joining the most progressive team in the industry please apply now.