Senior Service Advisor in Ford Birmingham vacancy | Vertu Careers

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Senior Service Advisor

Ford Birmingham, Birmingham

Basic salary 28,500 and OTE up to 31,000
Basic salary 28,500 and OTE up to 31,000
Apply Now

Job description

Bristol Street Motors Ford Birmingham have an exciting opportunity for Senior Service Advisor to join our outstanding After sales team!

We are offering a fantastic basic salary of £28,500 per annum with an OTE of £31,000 plus company benefits including colleague car scheme and share incentive plan!

The Service Advisor role is one of the most important roles in our dealership. Like us, you know that customer service isn't just about providing a service - its about building warm, trusted relationships. The role holder acts as the relationship manager between the customer and the workshop, ensuring our customer satisfaction levels are outstanding.

Therefore, we are looking for an individual with excellent time management, organisational and inter-personal skills to join our team. You will be responsible for setting customer expectations and keeping in touch with them throughout the service or repair of their vehicle, up selling additional products and follow-up with the customer to ensure they are happy with the work carried out.

We are looking for an exceptional individual who is able to demonstrate a successful track record in a Service Advisor role within the motor industry.

The successful candidate can look forward to ongoing training opportunities, career progression and a range of benefits you would expect from an employer of choice, including a competitive salary, share incentive plan, Vertu rewards and pension scheme.

If you are interested in joining our team, then please apply now!

If your application is successful we will need to complete employment checks prior to you starting with us. For this role, these can include us verifying your recent employment, address and credit history. We may also conduct a criminal record check and a driving licence check.


  • Vertu Reward Scheme
  • Preferential Service Rates
  • Colleague Purchase Scheme
  • Share Incentive Scheme
  • Pension
  • Enhanced Maternity
Apply Now



156 - 182 Bristol Street
, , , B5 7AZ