Senior Service Advisor
Basic Salary of upto £24,000 and with an OTE of upto £29,000 plus company benefits
- Vertu Reward Scheme
- Preferential Service Rates
- Colleague Purchase Scheme
- Share Incentive Scheme
At Renault Bradford we are looking to recruit a Senior Service Advisor to join our growing dealership. We have a team in place who are determined to deliver the high standards of service our customers deserve and we invite you to be a part of our team.
The role of Senior Service Advisor plays a very important part in our dealership and is critical in helping achieve and maintain our customer service levels.
The main duties of the role include: dealing with all customers in a professional, prompt and courteous manner, portraying a positive first impression of the Service Department, advising on technical queries or issues, booking vehicles into the department for work to be carried out, informing customers of the progress of their vehicle, cross selling products and services where applicable and finalising the invoice on completion of required work.
We are looking for an exceptional individual who is able to demonstrate a successful track record in a Service Advisor role. Proven experience in a service advisor role in the motor trade is essential. Customer focus, relationship maintenance and communication skills are of paramount importance, as is the ability to work in a fast-paced environment whilst meeting targets and deadlines. In addition, you will have time management skills and have a proactive approach to customer service.
If your application is successful we will need to complete employment checks prior to you starting with us. For this role, these can include us verifying your recent employment, address and credit history. We may also conduct a criminal record check and a driving licence check.
You can look forward to ongoing training opportunities, career progression and a range of benefits you would expect from an employer of choice, including a competitive salary, share incentive plan, Vertu rewards and pension scheme.
If you are interested in joining the most progressive team in the industry please apply now!