In January 2022, we are opening our brand new Macklin Motors Multi franchise dealership in Newbridge, Edinburgh. Our brand new multi franchise site covers KIA & Peugeot....with more to come! We are recruiting for a Service Advisor to join our growing team!
This is a great time to join us and kick start the new year, with a new job with an employer who will enable you to succeed with your career aspirations!
The Service Advisor is one of the most important roles in our dealership. Like us, you know that customer service isn't just about providing a service - it's about building warm, trusted relationships. The role holder acts as the relationship manager between the customer and the workshop, ensuring our customer satisfaction levels are outstanding. You will be responsible for setting customer expectations and keeping in touch with them throughout the service or repair of their vehicle, up selling additional products and following up with the customer to ensure they are happy with the work carried out.
For this role it is essential you have experience of working within a customer focused role, you also need to be organised, able to multi-task and manage a busy workload.
As an employer of choice, we offer a competitive salary as well as a range of other benefits including Vertu rewards which offers discount on over 1000 retailers, fantastic employee offers on new vehicles and a share incentive plan. So, if you're ready to join the most progressive team in the industry, apply now!
Please note, if your application is successful, we will need to complete employment checks prior to you starting with us. For this role, these can include us verifying your recent employment, address and credit history. We may also conduct a criminal record check and a driving licence check.
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