Do you want to be a part of one of the biggest Motorcycle brands in the world? Are you passionate about Motorcycles and delivering excellent customer service? Then we have the job for you! At BMW Motorrad Sunderland, we are currently looking for a Service Advisor to join our team.
Within this role you will be: delivering a seamless experience to our customers in the Aftersales department, dealing with all customers in a professional, prompt and courteous manner, portraying a positive first impression of the Service Department, advising on technical queries or issues, booking motorcycles into the department for work to be carried out, informing customers of the progress of their motorcycle, advising the customer repairs and parts and finalising the invoice on completion of required work.
We are looking for an exceptional individual who is able to demonstrate a successful track record in a customer facing role. It is essential that the successful applicant has worked in the Motor Trade, preferably within the Motor Cycle industry and holds a Motor Cycle License. Kerridge experience would be advantageous but it is not essential.
If your application is successful we will need to complete employment checks prior to you starting with us. Depending on the role, these can include us verifying your recent employment, address and credit history. We may also conduct a criminal record check and a driving licence check.
If you are successful you can look forward to on-going training opportunities, career progression and a range of benefits you would expect from an employer of choice, including a competitive package, share incentive plan, Vertu rewards and a contributory pension scheme. If you are interested in joining the most progressive team in the industry please apply now.
Boldon Business Park
, , , NE36 0BQ