Service Advisor in BMW Sunderland vacancy | Vertu Careers
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Service Advisor

BMW Sunderland

Basic Salary of £22,000 and with an OTE of £26,000 plus company benefits

In December 2020 we enhanced our already successful UK motor retail business by acquiring a number of BMW and MINI dealerships in North Yorkshire and the North East of England. We are recruiting now for Sales Executives to join the team at BMW Sunderland. This is a great opportunity to join Vertu Motors at the outset of our next period of growth.

The Service Advisor is one of the most important roles in our dealership. Like us, you know that customer service isn't just about providing a service - it's about building warm, trusted relationships. The role holder acts as the relationship manager between the customer and the workshop, ensuring our customer satisfaction levels are outstanding.

You will be responsible for setting customer expectations and keeping in touch with them throughout the service or repair of their vehicle, up selling additional products and following up with the customer to ensure they are happy with the work carried out.

To be successful in the role it is essential that you have previous customer service experience and have an outgoing personality. In addition to this, you will need to be extremely well organised, able to multi-task and have the ability to manage a busy workload.Previous experience gained in a dealership is essential.

This role is full time, 45 hours per week, Monday to Friday 8am-6pm and working 1 in 4 Saturdays however this can vary depending on business needs.

If your application is successful we will need to complete employment checks prior to you starting with us. For this role, these can include us verifying your recent employment, address and credit history. We may also conduct a criminal record check and a driving licence check.

In return you can look forward to on-going training opportunities and career progression. Other benefits include share incentive plan, colleague discounts on a wide range of products and services and pension scheme. If you are interested in joining the most progressive team in the industry, please apply now.

Find out more about this location

BMW Sunderland

Visit our dedicated BMW Sunderland webpage.


Boldon Business Park
West Boldon
NE36 0BQ