Service Advisor in BMW Sunderland vacancy | Vertu Careers

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Service Advisor

BMW Sunderland, Sunderland

Basic Salary of 28,000 and with an OTE of 30,500 plus company benefits
Basic Salary of 28,000 and with an OTE of 30,500 plus company benefits
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Job description

We are recruiting now for a Service Advisor to join the team at BMW Sunderland. This is a great opportunity to join Vertu Motors at the outset of our next period of growth.

We are offering a fantastic basic salary of £28,000 with an OTE of £30,500 plus company benefits and incredible career progression opportunities!

This is a full time permanent role across 47.5 hours per week which includes alternate Saturdays.

The Service Advisor is one of the most important roles in our dealership. Like us, you know that customer service isn't just about providing a service - it's about building warm, trusted relationships. The role holder acts as the relationship manager between the customer and the workshop, ensuring our customer satisfaction levels are outstanding.

You will be responsible for setting customer expectations and keeping in touch with them throughout the service or repair of their vehicle, up selling additional products and following up with the customer to ensure they are happy with the work carried out.

To be successful in the role it is essential that you have previous customer service experience and have an outgoing personality. In addition to this, you will need to be extremely well organised, able to multi-task and have the ability to manage a busy workload. Previous experience in motor industry would be advantageous.

This is a full time permanent role across 47.5 hours per week which includes alternate Saturdays.

If your application is successful we will need to complete employment checks prior to you starting with us. For this role, these can include us verifying your recent employment, address and credit history. We may also conduct a criminal record check and a driving licence check.

In return you can look forward to on-going training opportunities and career progression. Other benefits include share incentive plan, colleague discounts on a wide range of products and services and pension scheme. If you are interested in joining the most progressive team in the industry, please apply now.

Benefits

  • Vertu Reward Scheme
  • Preferential Service Rates
  • Colleague Purchase Scheme
  • Share Incentive Scheme
  • Pension
  • Enhanced Maternity
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Location

Address

Boldon Business Park
West Boldon
, , , NE36 0BQ