Here at Bristol Street Motors Ford West Bromwich we are looking to recruit a Service Advisor to join our successful dealership. We have a team in place who are determined to deliver the highest standards of service our customers deserve and we invite you to be a part of our success.
We are offering a negotiable basic salary and an OTE of £26,000 depending upon experience.
The Service Advisor is one of the most important roles in our dealership. Like us, you know that customer service isn't just about providing a service - it's about building warm, trusted relationships. The role holder acts as the relationship manager between the customer and the workshop, ensuring our customer satisfaction levels are outstanding. You will be responsible for setting customer expectations and keeping in touch with them throughout the service or repair of their vehicle, up selling additional products and following up with the customer to ensure they are happy with the work carried out.
For this role it is essential you have experience of working within a customer focused role, you also need to be organised, able to multi-task and manage a busy workload.
If your application is successful we will need you to complete employment checks prior to you starting with us. For this role, these can include us verifying your recent employment, address and credit history. We may also conduct a criminal record check and a driving licence check.
The successful candidate can look forward to on-going training opportunities, career progression, share incentive plan, colleague discounts on a wide range of products and services and pension scheme.
If you are interested in joining the most progressive team in the industry, please apply now.
New Swan Lane
, , West Bromwich
, B70 0NS