Here at Macklin Motors Hyundai Edinburgh East we are looking to recruit a Service Advisor to join our successful dealership. We have a team in place who are determined to deliver the highest standards of service our customers deserve and we invite you to be a part of our success.
We are offering a £26,500 basic salary and an OTE of £29,000 plus Company benefits!
The Service Advisor is one of the most important roles in our dealership. Like us, you know that customer service isn't just about providing a service - it's about building warm, trusted relationships. The role holder acts as the relationship manager between the customer and the workshop, ensuring our customer satisfaction levels are outstanding. You will be responsible for setting customer expectations and keeping in touch with them throughout the service or repair of their vehicle, up selling additional products and following up with the customer to ensure they are happy with the work carried out.
For this role we are looking for you to have previous Service Advisor experience. You will ideally have previous experience with Kerridge. Customer focus, relationship maintenance and communication skills are of paramount importance, as is the ability to work in a fast-paced environment whilst meeting targets and deadlines. In addition, you will have excellent time management skills and have a proactive approach to customer service.
If your application is successful, we will need to complete pre-employment checks prior to you starting with us. For this role, these can include us verifying your recent employment, address and credit history. We may also conduct a criminal record check and a driving licence check.
The successful candidate can look forward to ongoing training opportunities, career progression and a range of benefits you would expect from an employer of choice, including a competitive salary, share incentive plan, Vertu rewards and pension scheme.
If you are interested in joining the most progressive team in the industry, please apply now!
22 Seafield Road
, , EH15 1ED