£20,000 Basic salary and OTE £25,000 Plus company benefits
- Vertu Reward Scheme
- Preferential Service Rates
- Colleague Purchase Scheme
- Share Incentive Scheme
At our fantastic Bristol Street Motors Hyundai Nottingham dealership, we are looking for a Service Advisor to come and join our fantastic, successful team at our busy site! This is a relatively small, close-knit team and we are looking for friendly, driven individuals to join our success!
Within this role you will be: delivering a seamless experience to our customers in the Aftersales department, dealing with all customers in a professional, prompt and courteous manner, portraying a positive first impression of the Service Department, advising on technical queries or issues, booking vehicles into the department for work to be carried out, informing customers of the progress of their vehicle, advising the customer repairs and parts and finalising the invoice on completion of required work. You will also be selling parts and accessories to our customers in the showroom. The working hours for this role are: 8.00am 6.00pm with 1 hour for lunch Monday to Friday and every other Saturday working 8.30am 12.30pm.
We are looking for someone who has previous experience of working in a Customer Service based role. Previous experience of the role would be beneficial but is not essential as full training will be given. Customer focus, relationship maintenance and communication skills are of paramount importance, as is the ability to work in a fast-paced environment whilst meeting targets and deadlines. In addition, you will have time management skills and have a proactive approach to customer service.If your application is successful, we will need to complete employment checks prior to you starting with us. Depending on the role, these can include us verifying your recent employment, address and credit history. We may also conduct a criminal record check and a driving licence check.
We are proud to be the motor retailer who invests more in our colleagues personal development than any other, so if you are successful, you can look forward to on-going training opportunities that provide you with the right career path, career progression and a range of benefits you would expect from an employer of choice which includes Vertu rewards and a pension scheme. If you are interested in joining the most progressive team in the industry please apply now!