Mercedes-Benz of Ascot
Excellent basic salary and OTE up to £40,000 dependent upon skills and experience
- Vertu Reward Scheme
- Preferential Service Rates
- Colleague Purchase Scheme
- Share Incentive Scheme
Vertu Mercedes-Benz of Ascot are recruiting! We have a fantastic opportunity for an experienced Service Advisor to join our team to deliver the outstanding customer service that represents this prestigious brand.
The Service Advisor is one of the most important roles in our dealership. Like us, you know that customer service isn't just about providing a service - it's about building warm, trusted relationships. The role holder acts as the relationship manager between the customer and the workshop, ensuring our customer satisfaction levels are outstanding. You will be responsible for setting customer expectations and keeping in touch with them throughout the service or repair of their vehicle, up selling additional products and following up with the customer to ensure they are happy with the work carried out.
We are looking for somebody with automotive experience who will take pride in working for the Mercedes Group and deliver an exceptional customer experience to build loyalty to the dealership. In addition to this, you will need to be extremely well organised, able to multi-task and have the ability to manage a busy workload. Previous experience gained within a prestige franchised dealership is desirable but not essential.
If your application is successful we will need to complete employment checks prior to you starting with us. For this role, these can include us verifying your recent employment, address and credit history. We may also conduct a criminal record check and a driving licence check.
In return, you can look forward to an excellent salary and bonus package, on-going training opportunities and career progression. Other benefits include share incentive plan, colleague discounts on a wide range of products and services and pension scheme.
If you are interested in joining the most progressive team in the industry, please apply now.