Job description

Here at Macklin Motors Nissan Glasgow South, we have a fantastic opportunity for an experienced Service Advisor to come and join our well established business. If you wish to become part of one the largest Motor Retailers within the UK, then please take a look at what we can offer you.

We are offering a basic salary of £26,500 and an OTE of £29,000 plus a range of benefits!

The Service Advisor is one of the most important roles in our dealership. Like us, you know that customer service isn't just about providing a service - it's about building warm, trusted relationships. The role holder acts as the relationship manager between the customer and the workshop, ensuring our customer satisfaction levels are outstanding. You will be responsible for setting customer expectations and keeping in touch with them throughout the service or repair of their vehicle, up selling additional products and following up with the customer to ensure they are happy with the work carried out.

To be successful in the role it is essential that you have previous service advisor experience and have an outgoing personality. In addition to this, you will need to be extremely well organised, able to multi-task and have the ability to manage a busy workload. Previous experience gained in a franchised dealership is essential.

We are proud to be the Motor Retailer who invests more in our colleague's personal development than any other, so if you are successful, you can look forward to on-going training opportunities that provide you with the right career path, career progression and a range of benefits you would expect from an employer of choice which includes:

• 25 days holiday rising with length of service - plus bank holidays

• Access to our online rewards platform giving you cash back and discounts for multiple retailers
• Preferential Service Rates
• Colleague Purchase Scheme
• Share Incentive Scheme
• Pension
• Enhanced Maternity