Service Advisor in Nissan Ilkeston vacancy | Vertu Careers
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Service Advisor

Nissan Ilkeston

£19,000 basic salary and £24,000 OTE depending on skills and experience

At Nissan Ilkeston, we're proud of the quality of customer service we offer here. We are looking for a Service Advisor who can help deliver this customer experience in our dealership, which was only refurbished last year. Do you want to be part of this motivated team?

The role of Service Advisor plays a very important part in our dealership and is critical in helping achieve and maintain our customer service levels.

The main duties include:
• dealing with all customers in a professional, prompt and courteous manner, portraying a positive first impression of the Service Department
• advising on technical queries or issues
• booking vehicles into the department for work to be carried out
• informing customers of the progress of their vehicle
• cross selling products and services where applicable
• finalising the invoice on completion of required work

Ideally for this role you will have experience of working within Motor Retail and customer service within a face to face role. Outstanding customer service skills are essential, you will also need to be organised, able to multi-task and manage a busy workload.

In return if you are successful you can look forward to
• on-going training opportunities
• career progression
• childcare voucher scheme
• share incentive plan
• Colleague discounts on a wide range of products and services
• pension scheme

If you are interested in joining the most progressive team in the industry please apply now.


Find out more about this location

Nissan Ilkeston

Visit our dedicated Nissan Ilkeston webpage.

Address:

Derby Road
Ilkeston
DE7 5FH