£19,000 basic salary and £24,000 OTE depending on skills and experience
- Vertu Reward Scheme
- Share Incentive Scheme
- Child Care Vouchers
- Preferential Service Rates
- Colleague Purchase Scheme
At Nissan Ilkeston, we're proud of the quality of customer service we offer here. We are looking for a Service Advisor who can help deliver this customer experience in our dealership, which was only refurbished last year. Do you want to be part of this motivated team?
The role of Service Advisor plays a very important part in our dealership and is critical in helping achieve and maintain our customer service levels.
The main duties include:
dealing with all customers in a professional, prompt and courteous manner, portraying a positive first impression of the Service Department
advising on technical queries or issues
booking vehicles into the department for work to be carried out
informing customers of the progress of their vehicle
cross selling products and services where applicable
finalising the invoice on completion of required work
Ideally for this role you will have experience of working within Motor Retail and customer service within a face to face role. Outstanding customer service skills are essential, you will also need to be organised, able to multi-task and manage a busy workload.
In return if you are successful you can look forward to
on-going training opportunities
childcare voucher scheme
share incentive plan
Colleague discounts on a wide range of products and services
If you are interested in joining the most progressive team in the industry please apply now.