Basic Salary of £24,000 and OTE up to £29,000
- Vertu Reward Scheme
- Preferential Service Rates
- Colleague Purchase Scheme
- Share Incentive Scheme
Part of Vertu Motors, Peugeot Harlow has grown to become synonymous with quality and customer service in motor retailing. With customer service being Vertu Motors number one priority, customers can be confident that every dealership has an exemplary track record on delivering an outstanding customer experience based on honesty and trust.
We are looking for you to become part of this success by joining us in Peugeot Harlow as a Service Advisor!
The Service Advisor role is one of the most exciting and important roles in our dealership. Like us, you know that customer experience isn't just about providing a service, it's about building warm, trusted relationships.
The role holder will act as the relationship manager between the customer and the workshop, ensuring our customer satisfaction levels are always outstanding. Therefore we are looking for an individual with excellent time management, organisational and inter-personal skills to join our team.
You will be responsible for setting customer expectations and keeping in touch with them throughout the service or repair of their vehicle, up selling additional products and follow-up with the customer to ensure they are happy with the work carried out.
We are looking for an exceptional individual who is ideally able to demonstrate a successful track record in a Service Advisor role. Alternatively, we will consider someone with an exceptional customer service background and a proven track record of sales and service. Customer focus, relationship maintenance and communication skills are of paramount importance, as is the ability to work in a fast-paced environment whilst meeting targets and deadlines. In addition, you will have time management skills and have a proactive approach to customer service.
If your application is successful we will need to complete employment checks prior to you starting with us. For this role, these can include us verifying your recent employment, address and credit history. We may also conduct a criminal record check and a driving licence check.
If you are successful you can look forward to ongoing training opportunities, career progression and a range of benefits you would expect from an employer of choice. These will include a competitive salary, achievable bonus, share incentive plan, Vertu rewards and pension scheme.
If you are interested in this fantastic opportunity then apply to join us today!