In November 2021 we are opening our brand new Multi Site in Harlow representing Peugeot, Vauxhall and Citroen!
With major development happening within our site, we are doubling the size of our workshop and we now have the opportunity to recruit a Service Advisor to join us at this exciting time!
We will reward you well with a competitive basic salary and an OTE of £29,000!
The Service Advisor role is one of the most exciting and important roles in our dealership. Like us, you know that customer service isn't just about providing a service - its about building warm, trusted relationships. The role holder acts as the relationship manager between the customer and the workshop, ensuring our customer satisfaction levels are outstanding. You will be responsible for setting customer expectations and keeping in touch with them throughout the service or repair of their vehicle, up selling additional products and follow-up with the customer to ensure they are happy with the work carried out.
For this role, we are looking for you to have previous service advisor experience gained from within the automotive industry; this is essential for you to be considered. Customer focus, relationship maintenance and communication skills are of paramount importance, as is the ability to work in a fast-paced environment whilst meeting targets and deadlines. In addition, you will have time management skills and have a proactive approach to customer service.
We are proud to be the motor retailer who invests more in our colleague's personal development than any other, so if you are successful, you can look forward to on-going training opportunities, career progression and a range of benefits you would expect from an employer of choice which includes Vertu rewards and a pension scheme.
If your application is successful, we will need to complete employment checks prior to you starting with us. Depending on the role, these can include us verifying your recent employment, address and credit history. We may also conduct a criminal record check and a driving licence check.
If you are interested in joining our team please apply now.
, , Essex
, CM20 2DS