Basic salary £23,000 and £28,000 OTE
- Vertu Reward Scheme
- Preferential Service Rates
- Colleague Purchase Scheme
- Share Incentive Scheme
Part of Vertu Motors, Macklin Motors has grown to become synonymous with quality and customer service in Scottish Motor Retailing. Peugeot Paisley are part of this success story and we are currently looking to recruit an experienced Service Advisor to join our outstanding Aftersales team!
The Service Advisor role is one of the most important roles in our dealership. Like us, you know that customer service isn't just about providing a service - its about building warm, trusted relationships. The role holder acts as the relationship manager between the customer and the workshop, ensuring our customer satisfaction levels are outstanding. Therefore, we are looking for an individual with excellent time management, organisational and inter-personal skills to join our team. You will be responsible for setting customer expectations and keeping in touch with them throughout the service or repair of their vehicle, up selling additional products and follow-up with the customer to ensure they are happy with the work carried out.
We are looking for an exceptional individual who is ideally able to demonstrate a successful track record in a Service Advisor role. Customer focus, relationship maintenance and communication skills are of paramount importance, as is the ability to work in a fast-paced environment whilst meeting targets and deadlines. In addition, you will have time management skills and have a proactive approach to customer service.
If your application is successful we will need to complete employment checks prior to you starting with us. For this role, these can include us verifying your recent employment, address and credit history. We may also conduct a criminal record check and a driving licence check.
The successful candidate can look forward to ongoing training opportunities, career progression and a range of benefits you would expect from an employer of choice, including a competitive salary, share incentive plan, pension scheme and access to our rewards platform giving you discounts on over 900 in store and online retailers.
If you are interested in joining our team, then please apply now!