Bristol Street Motors Van Centre Exeter are recruiting for a Service Advisor!
We are looking for a Service Advisor to join our ever expanding team to help us evolve and continue our journey to deliver an outstanding customer motoring experience through honesty and trust.
You will work 40 hours per week between Monday and Friday and 1 in 3 Saturdays.
The Service Advisor role is one of the most exciting and important roles in our dealership. Like us, you know that customer service isn't just about providing a service - its about building warm, trusted relationships. The role holder acts as the relationship manager between the customer and the workshop, ensuring our customer satisfaction levels are outstanding. You will be responsible for setting customer expectations and keeping in touch with them throughout the service or repair of their vehicle, up selling additional products and follow-up with the customer to ensure they are happy with the work carried out.
We are looking for an experienced Service Advisor who is able to demonstrate a successful track record in a customer facing role. Customer focus, relationship maintenance and communication skills are of paramount importance, as is the ability to work in a fast-paced environment whilst meeting targets and deadlines
If your application is successful, we will need to complete employment checks prior to you starting with us. Depending on the role, these can include us verifying your recent employment, address and credit history. We may also conduct a criminal record check and a driving licence check.
We are proud to be the motor retailer who invests more in our colleague's personal development than any other, so if you are successful, you can look forward to on-going training opportunities that provide you with the right career path, career progression and a range of benefits you would expect from an employer of choice which includes Vertu rewards, share incentive plan and a pension scheme.
If you are interested in joining the most progressive team in the industry, please apply now!
, Marsh Barton Industrial Estate
, EX2 8QQ