Basic Salary of £22,000 and With an OTE of £25,000 Plus Company Benefits
- Vertu Reward Scheme
- Preferential Service Rates
- Colleague Purchase Scheme
- Share Incentive Scheme
Here at Bristol Street Motors Vauxhall Hexham, we have a fantastic opportunity for a Service Advisor to join our outstanding team. The role offers a flexible working pattern that provides a great work, life balance!
This is a fantastic time to join the Vertu Group and be part of our growth and expansion which will provide you with unrivalled training and career development opportunities.
This role is a 12 month fixed term contract covering maternity leave.
The Service Advisor role is one of the most exciting and important roles in our dealership. Like us, you know that customer service isn't just about providing a service - its about building warm, trusted relationships. The role holder acts as the relationship manager between the customer and the workshop, ensuring our customer satisfaction levels are outstanding. You will be responsible for setting customer expectations and keeping in touch with them throughout the service or repair of their vehicle, up selling additional products and following up with the customer to ensure they are happy with the work carried out.
For this role we are looking for you to have previous customer facing service experience; this is essential for you to be considered. Customer focus, relationship maintenance and communication skills are of paramount importance, as is the ability to work in a fast-paced environment whilst meeting targets and deadlines. In addition, you will have time management skills and have a proactive approach to customer service. Previous experience as an Automotive Service Advisor is essential.
If your application is successful, we will need to complete employment checks prior to you starting with us.
Depending on the role, these can include us verifying your recent employment, address and credit history. We may also conduct a criminal record check and a driving licence check.
The successful candidate can look forward to ongoing training opportunities, career progression and a range of benefits you would expect from an employer of choice, including a competitive salary, share incentive plan, Vertu rewards and pension scheme. If you are interested in joining the most progressive team in the industry, please apply now!