£23,000 basic salary and OTE £25,000 plus company benefits
- Vertu Reward Scheme
- Preferential Service Rates
- Colleague Purchase Scheme
- Share Incentive Scheme
At Vauxhall Newcastle, we are currently looking for a Service Advisor to join our team. we are looking for the right people who enjoy delighting our customers by delivering the best customer experience. We are therefore keen to hear from people who are passionate about service delivery, who have the passion "To deliver an outstanding customer experience through honesty and trust".
Within this role you will be: delivering a seamless experience to our customers in the Aftersales department, dealing with all customers in a professional, prompt and courteous manner, portraying a positive first impression of the Service Department, advising on technical queries or issues, booking vehicles into the department for work to be carried out, informing customers of the progress of their vehicle, advising the customer repairs and parts and finalising the invoice on completion of required work.
We are looking for an exceptional individual who is able to demonstrate a successful track record in a customer facing role. Ideally, we are looking for a talented individual who has Service Advisor experience within the Motor Industry, however, full training will be provided for the right candidate. Customer focus, relationship maintenance and communication skills are of paramount importance in this role. You must also be IT literate.
If your application is successful we will need to complete employment checks prior to you starting with us. Depending on the role, these can include us verifying your recent employment, address and credit history. We may also conduct a criminal record check and a driving licence check.
If you are successful you can look forward to on-going training opportunities, career progression and a range of benefits you would expect from an employer of choice, including a competitive package, share incentive plan, Vertu rewards and a contributory pension scheme. If you are interested in joining the most progressive team in the industry please apply now.