£26,000 Basic Salary and OTE up to £31,000
- Vertu Reward Scheme
- Preferential Service Rates
- Colleague Purchase Scheme
- Share Incentive Scheme
We are looking for an experienced Service Supervisor to join our fantastic team here at Bristol Street Motors, Vauxhall Newcastle. If you are looking to join one of the largest Motor Retailers in the UK then this is an opportunity not to be missed!
As Service Supervisor you will be a vital member of the team, critical in supporting the Dealership Service Manager and the Group to reach set objectives. You will have a supporting role along with the manager to supervise the Service Advisors on site. You will be greeting customers and making sure the Service Advisor's days are planned out and help with job card preparation. You will be responsible for identifying any potential issues or complaints and make sure these are handled professionally and efficiently. The role holder will be determined to achieve outstanding customer service results and will also be financially and sales orientated.
Although the role will require you to supervise your Service Colleagues this is very much a hands-on role and would suit a candidate that still enjoys face to face interaction with customers and colleagues but is looking to progress their career to the next level and has aspirations to move into management.
We are looking for an exceptional individual who is able to demonstrate a successful track record within the role. You will be able to clearly demonstrate your ability to generate impressive results by increasing performance, profitability and operating efficiency. You must have strong leadership and people management skills, as your primary focus it to lead your team of Service Advisors, to deliver their business objectives. You will be able to demonstrate that you share our company values and possess strong leadership, communication and organisational skills. The successful candidate must have Kerridge experience.
If your application is successful, we will need you to complete employment checks prior to starting with us. For this role, these can include us verifying your recent employment, address and credit history. We may also conduct a criminal record check and a driving licence check.
The successful candidate can look forward to on-going training opportunities, career progression and a range of benefits you would expect from an employer of choice. These include an excellent salary package, 23 days holiday plus bank holidays, share incentive plan and a pension scheme.
If you are interested in joining the most progressive team in the industry, please apply now!