Welcome to Ford Hartlepool
What our customers are saying at Ford Hartlepool
I have recently collected my new Motability Vehicle from Ford Hartlepool. I would just like you to be aware of the Sales Executive who looked after me. I could not have asked for a more kind, considerate, caring , knowledgeable, professional and smart sales person. They are a credit to your company and to Motability.
Excellent Service from the Service Advisor at the Ford Hartlepool dealership. My car was in for a Service/MOT an the car was collected from my Home. The service department rang me when the car failed its MOT, and explained what caused the failure, and the costs to put it right. Explained the alternative payment methods and I managed to secure a discount on the costs of Parts/labour for payment on day. I had a problem with a missing plug from car, which the Service Advisor sorted out. She has done a great job all round. Many Thanks.
Thank you to the staff at Bristol St Hartlepool for the recent service and MOT of our Fiesta,from the young lady dealing with the booking,to the man who picked up and delivered the car and all the workshop staff,many thanks for a quick,efficient and friendly service-if we keep the car I think we’ll continue to use your services at Hartlepool
Having had my previous Motability vehicle through this dealership, I had no hesitation in using them for my new one. Yet again I received excellent customer service from the sales executive who helped me through the extension of my lease whilst I was being moved from DLA to PIP. Gave great advice on which vehicle to choose. Then oversaw every stage from ordering to delivery of the car, whilst keeping me updated on the status throughout. I'm very happy with my new car and will be sure to return to at Bristol Motors Hartlepool for my next one.
I would like to thank the Sales Executive for all her help in sourcing the car and for her very friendly and professional way she has dealt with my request. The video she sent through my Email is a great innervation and a nice personal touch I can't thank her enough on her comments.