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Customer Service Advisor (Part Time)

Business Development Centre, Team Valley Trading Estate, Gateshead

10.10 per hour and with uncapped commission and great company benefits!
10.10 per hour and with uncapped commission and great company benefits!
Apply Now

Job description

Are you passionate about Customer Service and want more flexibility in your life? Then this could be the ideal opportunity for you!

Here at Vertu Motors, we are looking for enthusiastic, driven people to join our Contact Centre to help drive our success! We have a fantastic opportunity for Customer Service Advisors to join our Bookings Department on a part-time basis. We understand the importance of work-life balance and are open to discussing a variety of shift patterns at interview stage.

Our Customer Service Advisors look forward to the following:

• £10.10 per hour plus uncapped commission

• Hybrid working upon completion of training

• No late nights

• Additional company benefits including £500 refer a friend bonus and colleague car scheme

In this role you will be dealing with calls from our customers to book their cars in for services, MOTs, repairs or recalls. You will also upsell beneficial products and services that will enhance the customer's vehicle and help to maintain the general health of the vehicle, such as air-conditioning services and winter checks.

This is a Part Time position where you will be required to work a minimum of 25 hours per week on a mutually agreed shift pattern.

We want to hear from you if you have previous contact centre experience, excellent customer service skills and are computer literate. Motor Trade experience would be advantageous but is not essential to be considered for this role.

We are proud to be the Motor Retailer who invests more in our colleague's personal development than any other, so if you are successful, you can look forward to on-going training opportunities that provide you with the right career path, career progression and a range of benefits you would expect from an employer of choice which includes:

  • 25 days holiday rising with length of service - plus bank holidays
  • Access to our online rewards platform giving you cash back and discounts for multiple retailers
  • Preferential Service Rates
  • Colleague Purchase Scheme
  • Share Incentive Scheme
  • Pension
  • Enhanced Maternity and Paternity

If you are interested in joining the most progressive team in the industry, please apply now!

If your application is successful, we will need to complete employment checks prior to you starting with us. Depending on the role, these can include us verifying your recent employment, address and credit history. We may also conduct a criminal record check and a driving licence check.

Benefits

  • Vertu Reward Scheme
  • Preferential Service Rates
  • Colleague Purchase Scheme
  • Share Incentive Scheme
  • Pension
  • Enhanced Maternity
  • Enhanced Paternity
Apply Now

Location

Address

Fifth Avenue Business Park
Team Valley
, Gateshead
, Tyne and Wear
, NE11 0XA