Senior Service Advisor in Citroen Derby vacancy | Vertu Careers

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Senior Service Advisor

Citroen Derby

29,000 Basic Salary and OTE of 31,500 plus company benefits
29,000 Basic Salary and OTE of 31,500 plus company benefits
Apply Now

Job description

Are you a Service Advisor looking to develop your career into a Senior role? Then this could be the ideal opportunity for you!

Here at Bristol Street Motors, Citroen Derby, we have a fantastic opportunity for a Service Advisor to come and join our well established team. If you wish to become part of one the largest Motor Retailers in the UK, then please take a look at what we can offer you.

We are offering a basic salary of £29,000 with an OTE of £31,500 plus excellent Company benefits.

The duties of the role will include the following:

  • Managing the Customer Service Levels in the department
  • Setting customer expectations and keeping in touch with them throughout the service or repair of their vehicle
  • Advising the customer on repairs and parts
  • Finalising the invoice on completion of required work

For this role, we are looking for you to have previous Customer Service experience. Customer focus, relationship maintenance and communication skills are of paramount importance, as is the ability to work in a fast-paced environment whilst meeting targets and deadlines. In addition, you will have time management skills and have a proactive approach to customer service.

We are proud to be the Motor Retailer who invests more in our colleague's personal development than any other, so if you are successful, you can look forward to on-going training opportunities that provide you with the right career path, career progression and a range of benefits you would expect from an employer of choice which includes:

  • 25 days holiday rising with length of service - plus bank holidays
  • Access to our online rewards platform giving you cash back and discounts for multiple retailers
  • Preferential Service Rates
  • Colleague Purchase Scheme
  • Share Incentive Scheme
  • Pension
  • Enhanced Maternity and Paternity

If you are interested in joining the most progressive team in the industry, please apply now!

If your application is successful, we will need to complete employment checks prior to you starting with us. Depending on the role, these can include us verifying your recent employment, address and credit history. We may also conduct a criminal record check and a driving licence check.

Benefits

  • Vertu Reward Scheme
  • Preferential Service Rates
  • Colleague Purchase Scheme
  • Share Incentive Scheme
  • Pension
  • Enhanced Maternity
Apply Now

Location

Address

Stores Road
, , Derby
, DE21 4XF