Senior Service Advisor
Basic salary negotiable and OTE depending on skills and experience
- Vertu Reward Scheme
- Share Incentive Scheme
- Child Care Vouchers
- Preferential Service Rates
- Colleague Purchase Scheme
At Nissan Ilkeston, we're proud of the quality of customer service we offer here. We are looking for a Senior Service Advisor who can help deliver this customer experience in our dealership, which was only refurbished last year. Do you want to be part of this motivated team?
The role of Senior Service Advisor plays a very important part in our dealership and is critical in helping achieve and maintain our customer service levels.
The main duties include:
dealing with all customers in a professional, prompt and courteous manner, portraying a positive first impression of the Service Department
advising on technical queries or issues
booking vehicles into the department for work to be carried out
informing customers of the progress of their vehicle
cross selling products and services where applicable
finalising the invoice on completion of required work
You will have experience as a service advisor within the Motor industry and have a great customer service background , you also need to be organised, able to multi-task and manage a busy workload. The role also requires a full UK driving license.
In return if you are successful you can look forward to:
on-going training opportunities
childcare voucher scheme
share incentive plan
Colleague discounts on a wide range of products and services
If you are interested in joining the most progressive team in the industry please apply now.