£22,000 basic salary and OTE of £25,000 plus company benefits
- Vertu Reward Scheme
- Preferential Service Rates
- Colleague Purchase Scheme
- Share Incentive Scheme
Here at Ford Bolton we are looking to recruit a Service Advisor to join our growing dealership. We have a team in place who are determined to deliver the highest standards of service our customers deserve and we invite you to be a part of our team.
Within this role you will be delivering a seamless experience to our customers in the Aftersales department, dealing with all customers in a professional, prompt and courteous manner. You will portray a positive first impression of the Service Department, advising on technical queries or issues, booking vehicles into the department for work to be carried out, informing customers of the progress of their vehicle, advising the customer on repairs and parts and finalising the invoice on completion of required work.
For this role, we are looking for you to have previous Customer Service Advisor experience. Customer focus, relationship maintenance and communication skills are of paramount importance, as is the ability to work in a fast-paced environment whilst meeting targets and deadlines. In addition, you will have time management skills and have a proactive approach to customer service. Previous experience as an Automotive Service Advisor is desirable but not essential.
If your application is successful, we will need to complete employment checks prior to you starting with us. Depending on the role, these can include us verifying your recent employment, address and credit history. We may also conduct a criminal record check and a driving licence check.
We are proud to be the motor retailer who invests more in our colleagues personal development than any other, so if you are successful, you can look forward to on-going training opportunities that provide you with the right career path, career progression and a range of benefits you would expect from an employer of choice. These include an excellent salary package, share incentive plan, Vertu rewards and pension scheme.
If you are interested in joining the most progressive team in the industry, please apply now!