Service Advisor in Ford Hartlepool vacancy | Vertu Careers
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Service Advisor

Ford Hartlepool

Excellent basic salary of £20,000 and OTE of £23,000 dependent upon experience

As one of the largest Motor Retailers in the UK, Vertu Motors continued success is based on strong performance, growth and leadership. Bristol Street Motors, Ford Hartlepool, are part of this success story and we are currently recruiting a Service Advisor to join our outstanding team!

The Service Advisor is one of the most important roles in our dealership. Like us, you know that customer service isn't just about providing a service - it's about building warm, trusted relationships. The role holder acts as the relationship manager between the customer and the workshop, ensuring our customer satisfaction levels are outstanding. You will be responsible for setting customer expectations and keeping in touch with them throughout the service or repair of their vehicle, up selling additional products and following up with the customer to ensure they are happy with the work carried out.

The successful candidate will be passionate about providing fantastic customer service and this will be at the heart of everything that you do. You will have a positive, outgoing personality along with a great work ethic and it is essential you have previous experience of working as a Service Advisor within the Motor industry.

If your application is successful we will need you to complete employment checks prior to you starting with us. For this role, these can include us verifying your recent employment, address and credit history. We may also conduct a criminal record check and a driving licence check.

In return, you can look forward to on-going training opportunities and career progression. Other benefits include share incentive plan, colleague discounts on a wide range of products and services and pension scheme.

If you are interested in joining the most progressive team in the industry, please apply now.

Find out more about this location

Ford Hartlepool

Visit our dedicated Ford Hartlepool webpage.


Brenda Road
TS25 1HT