Service Advisor in Mercedes-Benz of Slough vacancy | Vertu Careers
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Service Advisor

Mercedes-Benz of Slough

Basic Salary of £30,000 and With an OTE of £40,000 plus company benefits

We have a fantastic opportunity for a Service Advisor to come and join us at our Vertu Mercedes-Benz of Slough dealership!

The Service Advisor role is one of the most exciting and important roles in our dealership. Like us, you know that customer service isn't just about providing a service - its about building warm, trusted relationships. The role holder acts as the relationship manager between the customer and the workshop, ensuring our customer satisfaction levels are outstanding. You will be responsible for setting customer expectations and keeping in touch with them throughout the service or repair of their vehicle, up selling additional products and follow-up with the customer to ensure they are happy with the work carried out.

For this role, we are looking for you to have previous service advisor experience; this is essential for you to be considered. Customer focus, relationship maintenance and communication skills are of paramount importance, as is the ability to work in a fast-paced environment whilst meeting targets and deadlines. In addition, you will have time management skills and have a proactive approach to customer service.

If your application is successful, we will need to complete employment checks prior to you starting with us. Depending on the role, these can include us verifying your recent employment, address and credit history. We may also conduct a criminal record check and a driving licence check.

We are proud to be the motor retailer who invests more in our colleague's personal development than any other, so if you are successful, you can look forward to on-going training opportunities, career progression and a range of benefits you would expect from an employer of choice which includes Vertu rewards and a pension scheme.

If you are interested in joining the most progressive team in the industry please apply now!

Find out more about this location

Mercedes-Benz of Slough

Visit our dedicated Mercedes-Benz of Slough webpage.

Address:

273-283 Bath Road
Slough
Berkshire
SL1 5PR