Hughes Mercedes-Benz of Beaconsfield
£17,000 Basic salary and Plus Company Benefits
- Vertu Reward Scheme
- Preferential Service Rates
- Colleague Purchase Scheme
- Share Incentive Scheme
Do you pride yourself on delivering fantastic customer service? We are looking for a STAR Expert for our Mercedes-Benz showroom in Beaconsfield!
As the Star Expert you will be fully trained on the latest product and technologies, you will start the journey with our customers, meeting and greeting them and ensuring they are made to feel welcome and comfortable as you help to answer questions and demonstrate the relevant product features and benefits at the same time as building rapport and an understanding of the customers requirements. Finally if the customer wants to further the enquiry you will introduce them to one of the sales team.
This is a pro-active role where the first impressions are critical, from a polite and attentive welcome to walk-in customers to offering advice about products, specifications and even assist on configuration of the customers perfect vehicle! You will become an expert in Mercedes Benz products and be able to demonstrate this knowledge to customers, sharing your knowledge and the benefits.
You will also be responsible for the Mercedes-Benz MeConnect programme, providing our customers with access to their vehicle via an App so that they can check the vehicles location, fuel level, whether the car is locked or unlocked plus much more.
If your application is successful, we will need to complete employment checks prior to you starting with us. For this role, these can include us verifying your recent employment, address and credit history. We may also conduct a criminal record check and a driving licence check.
We are proud to be the motor retailer who invests more in our colleagues personal development than any other, so if you are successful, you can look forward to on-going training opportunities that provide you with the right career path, career progression and a range of benefits you would expect from an employer of choice which includes Vertu rewards and a pension scheme. If you are interested in joining the most progressive team in the industry please apply now!