Trainee Service Advisor
£20,000 - £22,000 depending on experience and OTE £25,000 plus company benefits
- Vertu Reward Scheme
- Share Incentive Scheme
- Child Care Vouchers
- Preferential Service Rates
- Colleague Purchase Scheme
At Bristol Street Motors Ford Orpington we are looking to recruit a Trainee Service Advisor to join our growing dealership. We have a team in place who are determined to deliver the high standards of service our customers deserve and we invite you to be a part of our team.
The Service Advisor role is one of the most exciting and important roles in our dealerships. Like us, you know that customer service isn't just about providing a service - it’s about building warm, trusted relationships.
You will act as the relationship manager between the customer and the workshop, ensuring our customer satisfaction levels are outstanding. Therefore, we are looking for an individual with excellent time management, organisational and inter-personal skills to join our team at Ford Orpington. You will be responsible for setting customer expectations and keeping in touch with them throughout the service or repair of their vehicle, up selling additional products and follow-up with the customer the following day to ensure they are happy with the work carried out.
For this role we are looking for you to have customer service experience. You will need to be organised and have good IT / PC skills.
If you are successful you can look forward to ongoing training opportunities, career progression and a range of benefits you would expect from an employer of choice, including a competitive salary, childcare voucher scheme, share incentive plan, Vertu rewards and pension scheme. If you are interested in joining the most progressive team in the industry please apply now.