Hyundai Nottingham Service Technician wins national award
A Service Technician from Bristol Street Motors Hyundai Nottingham has been recognised with a national award for customer satisfaction.
Karl Lamb was named Service Technician of the Year in the Vertu Motors Masters’ Club awards, an annual event held by the UK’s sixth largest motor retailer to recognise and reward colleague excellence.
This is the third year that Vertu Motors, which is the company behind the Bristol Street Motors, Macklin Motors, Farnell Land Rover, Vertu Volkswagen and Vertu Honda brands, has presented these awards, which highlight the dedication and quality of colleagues work throughout the business.
Selected from more than 3,500 colleagues for their exceptional work, winners enjoyed an overnight stay with their partners at the luxurious Slaley Hall, an elegant Edwardian manor house set in 1,000 acres of Northumberland moorland and forest.
Karl said: “We had a fantastic night at the awards and it is a real honour to be recognised in this way. I really love my job and I am passionate about helping customers get the best experience possible. There really is no better feeling than seeing a happy customer drive away smiling – that’s what we always aim to do.”
Robert Forrester, Chief Executive of Vertu Motors, said: “I very much look forward each year to reviewing the nominations and to announcing the winners of this competition. It highlights the talent and dedication of many of our colleagues and never fails to remind me that behind the success of our Group lies in individuals delivering the highest level of performance and customer experience.
“This year saw the strongest line up of nominations to date and selecting the winners was challenging. Our business is built on the passion and integrity of all our colleagues and this is an opportunity to celebrate success and reward brilliance. Recognition is one of our core values and I believe it’s vital to reinforce and reward the positive behaviours of our colleagues that drive the success of our business.”