Vertu Volvo Truro Earns Top National Award
A Truro car retailer is celebrating after picking up a prestigious accolade in a national awards ceremony.
The team at Vertu Volvo Truro was awarded the Consumer Experience Team of the Year’ prize at this year’s Volvo Car UK Retailer of the Year Awards in recognition of its strong performance across both sales and aftersales.
Held at the Park Hyatt London River Thames Hotel and hosted by Volvo Car UK ambassador Claudia Winkleman, the Volvo Retailer of the Year Awards celebrated the very best across Volvo’s nationwide retailer network.
Vertu Volvo Truro was praised for its ongoing commitment to provide an informative and premium experience for customers, and for delivering continually high standards of service across all areas of the dealership.
The award is the latest accolade to be won by the site on Threemilestone Industrial Estate, which was named as Regional Retailer of the Year at the same awards ceremony in 2023 and has also twice taken the prize of Volvo Retailer of the Year for the UK.
Tom Rothwell, General Manager at Vertu Volvo Truro, said: “We are absolutely delighted to receive the Consumer Experience Team of the Year’ award from Volvo Car UK, particularly as it recognises both sales and aftersales within the dealership.
“This recognition is a significant achievement for our business, and a moment of real pride for the entire team.
“Our colleagues work tirelessly to deliver a welcoming, knowledgeable and customer-focused experience at every stage of the customer journey, and it is this commitment that continues to drive strong and sustainable performance.
“As a proud ambassador of the Volvo brand, we remain fully focused on maintaining the highest standards of service. We look forward to building on this success and working hard to defend our title in the year ahead.”
Robert Forrester, Chief Executive of Vertu, said: “This latest success is another fantastic achievement for Vertu Volvo Truro, and a reflection of the hard work and dedication shown by every colleague at the dealership.
“To be recognised by Volvo Car UK in this manner is no mean feat, and huge congratulations go to everyone involved.”