Welcome to Ford Durham
What our customers are saying at Ford Durham
Hi there We are emailing to praise the excellent standard of customer service we received from a Sales Executive based at Bristol Street Motors, Ford Durham this week. Our sale was not a 'run of the mill' easy part exchange, They found a history on our car that we were not aware of when they ran a HPI check. The way they handled this revelation (we were shocked) was second to none. Indeed the way that they handled the entire sale from start to finish was a demonstration of true professionalism and not the tiresome display of 'hard sale' that is too often seen and is most off putting. We have bought a car from Ford because of them, and we intend to recommend Ford Durham widely, we fully intend to return within the next 2-3 years and continue to purchase cars through this Ford dealership. Many thanks.
Well done to the Sales Executive, kept an old school dud like me happy all the way including on their day off. Make sure you thank them. Pain free and excellent no pressure service.
Fantastic service from the staff, will definitely return to this dealership.
I've just bought a car new from Ford Durham and I was delighted with the customer service provided by the sales staff and the employees in the office. They went beyond helpful to locate the car I wanted and were always pleasant and jovial. The sales executive who assisted me was a smart young man who was a pleasure to deal with. Top marks to you all. This is the fourth car I have bought from your dealership, I think you now know why.
Very helpful and excellent service by the salesmen at this dealership, in the purchase of my car. Made the whole process very easy and straightforward.