We're now hiring Degree Apprectices in the South West!

We no longer support this web browser. Upgrade your browser for a better experience.

Ford Durham

Ford Durham

High Street, Carrville, Durham, DH1 1AU

Get directions


Welcome to Ford Durham

Our Services

Phone Numbers

0191 3572537 (Sales)
0191 6394750 (Service)
0191 3576680 (Parts)
0191 3861155 (Bodyshop)

Opening Times

Meet the Team

Simon Sumner
Simon Sumner
General Manager
Email Me
Stephen Waddle
Stephen Waddle
Aftersales Manager
Email Me
Lee Vaughan
Lee Vaughan
General Sales Manager
Email Me
Adam Prudhoe
Adam Prudhoe
Business Manager (New & Used)
Email Me
David Skeen
David Skeen
Sales Executive (Motability)

What our customers are saying at Ford Durham

Hi there We are emailing to praise the excellent standard of customer service we received from a Sales Executive based at Bristol Street Motors, Ford Durham this week. Our sale was not a 'run of the mill' easy part exchange, They found a history on our car that we were not aware of when they ran a HPI check. The way they handled this revelation (we were shocked) was second to none. Indeed the way that they handled the entire sale from start to finish was a demonstration of true professionalism and not the tiresome display of 'hard sale' that is too often seen and is most off putting. We have bought a car from Ford because of them, and we intend to recommend Ford Durham widely, we fully intend to return within the next 2-3 years and continue to purchase cars through this Ford dealership. Many thanks.
Mrs Reavley
Ford Durham
Well done to the Sales Executive, kept an old school dud like me happy all the way including on their day off. Make sure you thank them. Pain free and excellent no pressure service.
Mr Armstrong
Ford Durham
Fantastic service from the staff, will definitely return to this dealership.
Mr Levitt
Ford Durham
I've just bought a car new from Ford Durham and I was delighted with the customer service provided by the sales staff and the employees in the office. They went beyond helpful to locate the car I wanted and were always pleasant and jovial. The sales executive who assisted me was a smart young man who was a pleasure to deal with. Top marks to you all. This is the fourth car I have bought from your dealership, I think you now know why.
J Carlon
Ford Durham
Very helpful and excellent service by the salesmen at this dealership, in the purchase of my car. Made the whole process very easy and straightforward.
R West
Ford Durham
    Loading

    Looking for a Ford dealer in Durham?

    Welcome to Vertu Ford Durham, the new home of Bristol Street Motors Ford Durham. Same great team, same great service, just a new name on the door.

    Looking for a Ford? With years of experience supplying to happy customers in Durham, Darlington, Barnard Castle, Peterlee, Hartlepool and further, our Ford Durham dealership can help you out. We stock a range of new Ford cars and new Ford vans

    Whether you're looking for a family car like the Ford Kuga, or a car that provides a thrilling drive like the Ford Mustang, Vertu has got you covered as we offer an extensive range of Ford models. Not only do we offer a variety of new and used Ford vehicles but we also offer an array of new Ford commercial vehicles including the Ford Transit Connect and Ford Transit Custom.

    We also have a regularly up to date listing of used Fords, and are an officially recognised Ford Direct used Ford car dealer. We have a range of cars to suit all budgets, and offer a flexible payment plan which serves to make buying a Ford more affordable than you might have first expected.

    Our dealership is in a prime location, not far from the A1(M) on High Street in Carrville, making us easy to find from Chester-Le-Street, Consett, Stanley, Houghton-Le-Spring, Easington Lane, Trimdon, Sherburn, Bishop Auckland, and further. As well as being a Ford dealership, we also offer MOT Testing, Ford servicing, Motability and Aftersales care. We can provide both Ford Motorcraft and Ford Blue servicing, and our highly trained technicians will guarantee that your Ford is in expert hands if it needs a little maintenance.

    At Vertu we want to help you however possible, whether this is through answering any questions you have, giving you practical advice or by servicing your car quickly and efficiently. All our staff are well trained and ready to help, so call ahead to book an appointment or visit our dealership to see what we can do for you.

    We outsource our 24/7 breakdown recovery assistance to Ford Assist. Please contact them for availability at 0800 111234.

    Drawing on the strength of our nationwide dealership network, we recently rebranded from Bristol Street Motors to Vertu. It may be a new name on the door, but expect the same great colleagues, cars and customer service. You'll be sure to receive a warm welcome when you visit; our friendly team will be on hand to answer any queries you may have. We're here for you. We are Vertu.