Welcome to Ford Stafford
What our customers are saying at Ford Stafford
I have been very pleased with the service I have been provided from Bristol Street Stafford. They were very accommodating and helpful when I first went in to discuss my options and the transaction and process was smooth and easy. The staff, including the Sales Manager were especially kind and helpful. I couldn't of asked for much more. The Sales Executive was very friendly and chatty which is exactly what you need and want when buying a new car, good service and communication. Thank you for everything I would definitely recommend and would use again in the future.
I have just purchased my Mokka from Bristol Street at Stafford and the Sales Executive could not have been more patient or helpful, right through from the minute I walked in up, too my collection day. They went around the car with me and checked I knew how everything worked and even connected up my phone, they then rang me 2 days later to check if I was satisfied with the car. All-round great customer service from them and I will definitely recommend Bristol Street to friends. Thank you.
We commend all the service team...5 stars again this year for service this month. We also appreciate the full explanation they gave us re the warranty gearbox repair scheduled for later this month with loan car arranged. Janet and John Kemp.
I've been browsing for a new used/car recently and had seen an advert in the local paper regarding some nearly new Fiestas at the Stafford branch, which is our closest one. We made an appointment to visit, and it was a Salesman who looked after us.
I'm in an awkward position with my current car, but the Salesman couldn't have been more helpful! He not only talked through the options with taking on one of the nearly new cars advertised but even got some of my questions answered regarding my current finance agreement himself!
He walked us round and explained all the different models and went through the finance options too - he wasn't pushy at all.
Although I decided not to buy a car from Stafford in the end, it is no reflection on the branch at all. The Salesman was very knowledgeable, professional and friendly, he's a credit to the Stafford branch!
I have just purchased my third car from the Stafford Branch. A massive thank you to the team for always going the extra mile. The customer service we received was outstanding. Its never stressful but always a pleasure to with you all. So excited to pick up my new car.