Hyundai Silverlink

From first stepping into the garage last year and meeting up with the Sales Executive I have nothing but praise for their level of service and personal attention to detail. It has been nothing short of outstanding. Will totally recommend your garage to everyone I know as a result.

I am due to collect my new Kona from your dealership on Saturday 12/2/22 and I though it was important to commend the level of service I have received throughout this whole process. Your Sales Executive has offered a level of service that should be reconsidered not only at Branch level. All through the process the Sales Executive treated myself like an individual and not just another customer, nothing was to much trouble. The Sales Executive remained in constant contact at very stage either by email or by phone giving updates. As a former retail manager the Sales Executive really impressed and I wish I could have had an employee like them. Their emotional intelligence, empathy and active listening skills, but more importantly her personality honesty and professionalism are at the highest level .The Sales Executive is a precious gem. Please pass these comments on as this level of commitment to delivering quality of customer service is exemplifying and embodying your company mission statement.

We travelled from Birmingham to Newcastle to purchase a used car. We were kept informed at every stage and we were very impressed throughout the whole process. In summary, we felt the level of service from the Sales Executive was first class.

I would like to thank the Sales Executive for the service they provided me whilst purchasing my new car, from walking into the showroom to choose my car to the final handover the service they provided was exceptional. There was no point of the process that i was not kept informed of the progress of my purchase. They went above and beyond MANY MANY THANKS. I would also like to mention that all staff that work at the Silverlink were very polite and helpful on all the occasions I visited the showroom

I recently took delivery of our new Hyundai and I can't speak highly enough of my Sales Advisor, they provided exceptional service keeping me updated at every step of the delivery process. They made the whole process so easy from start to finish especially given the difficult times we have at the moment, and despite this, the process took less than two weeks to complete. The Sales Executive was so friendly and professional and made it all so easy with his knowledge and customer service. I would highly recommend both the Sales Executive and the dealership to anyone wanting to purchase a car from them.