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What our customers are saying at Jaguar Guiseley
Popped in as my Adblue needed topping up. The person dealing with me was polite and dealt with it straightaway. He also topped up my oil as I mentioned I needed to buy some which I did anyway. Such as pleasure to receive outstanding service and coincidentally my friend was picking up his new XF when I was there so I was able to confirm the great Aftersales service he will receive. Service Advisor was also polite and professional.Well done guys!
I am not sure whether we met at the dealership or not but I wanted to let you know how happy and satisfied with the service I received from the moment I made my initial enquiry to completion of the transaction.
I am sure that all members of your team would have been equally attentive and professional, as for salesman i dealt with, I have nothing but praise for him, from our first introduction to the completion of the transaction he kept we well informed with the progress of the car, and was very hands on and I felt that he was on top of the job from the very beginning, I also thought that it was a bit of an added bonus that he was a very nice young man, I employ people, including salesmen and I think I can spot the good from the not so good, and I hope you agree that he is a good one.
Please thank all of your team for making the parting with several thousands of pounds an almost pleasant experience, by the way I love the car.
Great customer service. Love my new car!
Our beloved Jaguar was stolen a few days ago but luckily was found the next day. The whole episode was extremely upsetting. I bought the car with a small inheritance from my mother for my husband's 50th birthday. My point is that after only owning the car for less than 3 months I wanted it gone. Until I spoke to a lady at Jaguar Bradford. The simple fact that Jaguar have staff as professional and warm as her is THE ONLY reason I re-considered keeping our car. She has been beyond helpful. I can't say enough about her phone manner, and complete ability to put a customer at ease. She deserves the highest praise her management team can offer. I have worked in customer service almost 28 years so I understand the demands of the role.We look forward to getting all our servicing in the future from Farnell Bradford and thank you again
I am writing to congratulate you on the excellent service I received recently from staff at Farnell Jaguar, Bradford when purchasing a car.
Everybody was extremely helpful from sales to service department: nothing seemed to be too much trouble and the coffee was good!
I must mention in particular a sales person who handled the sale and was happy to go "the extra mile", even contacting me to keep me informed whilst he was on sick leave.
I will have no hesitation in recommending Farnell Jaguar to others on the basis of my very positive experience.