Mercedes-Benz of Reading

My car has just been in for a MOT and Service. Without doubt this has been the best experience I have had from someone within your service team in all the years that I have been bringing my car in from service and MOT. They provided a thoughtful and excellent service, and in my view they are a real credit to Mercedes-Benz of Reading. They showed a genuine desire to provide an excellent service, which they achieved, and was extremely helpful in providing a solution when it appeared that I would have to come back from my holiday in order to ensure my car could pass its MOT.

I would just like to say how impressed we were when buying our car from you. The Sales Executive was absolutely great, very efficient and a totally hassle free experience. Would recommend to anyone.

I have to say that we just had the best experience ever in purchasing a car. The Sales Executive was exceptional, the exact blend of professionalism, friendliness and persuasion required in a Sales Executive!! Whilst they were obviously keen to make the deal, they never did so in a way that made us feel pressurised or uncomfortable, you can't teach that in a Sales Executive, totally natural. As a former sales director of a multi national, I would be poaching them- if I wasn't retired !!

The Sales Executive from the Reading office was really helpful, they made sure the sale went through smoothly with no issues. Great professional customer Service.

I'd like to express my delight with the personal service the Service Advisor of Reading gave me today. They went beyond what I would call normal interaction. I explained to them my car is due for a change in 10 months time and I was confused what future vehicle I should consider. I've always had Mercedes diesel cars, but I'm now at a crossroad as to what I should be considering in the future. They really helped to clarify my options for the future, especially giving me information I was not aware of. Please pass on my sincere thanks to them. Kind regards.