Nissan Bradford

I am writing to compliment a member of your staff for exceptional customer service. Today I needed to bring my motability car in for the air conditioning. The service advisor acted with the normal excellent customer service of all Bristol Street Motors staff, however they stood out from the rest for their compassion. I use a walking stick and we had to walk to my own car for the visual check then back to the courtesy car. They made a point of asking me if I needed a break in walking. They did this without making me feel pitied. This is the first time anyone has actually taken the time to understand my mobility issues in that way and I truly appreciated it. What may seem a little thing to some can mean a great deal to someone else. I would be grateful if you could pass on my thanks and appreciation to the Service Advisor and their manager. I am also very impressed at how all staff there are taking sanitisation so seriously. I have not seen the same level anywhere else. Bristol Street Motors Bradford is to be commended.

I had reason to visit the parts department several times recently, I have been served by a Parts Advisor, they could not have been more helpful. They are a credit to your business.

The Sales Executive has been absolutely amazing from start to finish. Responding to me at 9/10pm on a Friday night. Best customer service I have received from any company for such a long time. They are a real asset. Thanks :-)

Absolutely fantastic service throughout from the Sales Executive who helped me. He kept in touch with me from start to finish and helped me get the best deal possible to suit my needs. So friendly and full of knowledge. Best service I have received in a long time.

Just want to say thanks for your speedy attention to my car this morning (sat nav update/ repair) and thanks for the free car wash, vac and tyre pressure sorting, very much appreciated and unexpected......and to your staff were very helpful and pleasant for 8 o clock in the morning :)

Thanks all!!!

S Oakes