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National Award For Harrogate Car Valeter

National Award For Harrogate Car Valeter

A valeter working at Vertu Volkswagen Harrogate has been recognised for his honesty after returning a very expensive camera found during the preparation of a car to its owner.

Ashar Awan received the Vertu Masters Integrity Award – awarded to the colleague who consistently demonstrates outstanding levels of integrity in their role.

He was nominated following a letter sent to chief executive Robert Forrester by a customer. The citation stated that ‘While preparing a used car which had been part exchanged into the dealership Ashar Awan found a very expensive SLR Cannon camera under the passenger side front seat. Ashar immediately gave the camera to the used car sales manager, who in turn contacted the previous owner of the car. He was overjoyed that not only had we found his camera which he had thought lost since July 2019, but at the integrity of the dealership and in particular Ashar.’

Robert Forrester, chief executive of Vertu Motors plc, said: “The Masters Awards are an opportunity for us to thank colleagues who go the extra mile.

“Our values state that we are trustworthy and honest in all that we say and do and take responsibility for our own actions. Ashar embodies this and I was very proud to receive the customer’s letter. He is a worthy winner.”

Vertu Motors has inducted 15 new members into its Masters Club, which recognises colleagues from the Group’s 154 dealerships who have excelled in their role and delivered outstanding levels of performance.

The winners were chosen from nominations made by their colleagues and included awards that reflect the company’s values of commitment, integrity, passion, respect, and professionalism.

Photo: Left to right, Richard Hawley (New car Sales manager), Craig Patterson (Divisional Aftersales Director), Ashar Awan (Valater), Elizabeth Scrutton (Workshop Controller), Sophie Bodsworth (Sales Executive) and Samuel Henley (sales Executive).

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